|
|  | Hospital Billing and Insurance Frequently Asked Questions
1. When is my payment expected?
Payment for hospital bills is expected at the time of service unless otherwise arranged. If deductibles or co-payments are applicable then they’re due at the time of service. It’s the responsibility of the patient to ensure that their bill is paid. To make an online payment click on the Online Bill Pay link on the right tool bar.
2. What if my services are covered by my insurance?
Certain medical services that we provide aren’t covered by private insurance, such as cosmetic, experimental or non-medical necessity. Full payment is expected for medical care that’s not covered by insurance. All insurances have different rules and requirements regarding medical care covered by its policies, please contact the member services department of your insurance provider for a complete list of services offered by your plan.
3. Do I need to file my own insurance claims?
As a courtesy to our patients, OMH files insurance or Medicare claims on behalf of the patient. If your insurance or Medicare claims are filed by OMH, then the patient may receive and be responsible for any remaining account balance.
4. When will I receive my statement?
The person responsible for paying the medical bills for each account will receive a statement for that account after the final bill. The statement will explain the total charges and provide an estimate. Payment of the statement estimate is the responsibility of the patient. In some cases, the hospital may not know if the patient will have a balance, therefore a detailed statement is sent as soon as your insurance pays the claims. |  | Hospital Billing FAQs Links:
Online Bill Pay |